Corporate Communication Gamification and Engagement
Corporate Communication Gamification and Engagement
Gamification is a concept that emerged in the 2000s, originating from the world of games and sports. However, nowadays, gamification is not only applied to games but also in different areas, such as marketing and corporate communication. Companies are increasingly interested in using gamification to increase engagement and interaction with their customers, employees, and investors.
Well, what is gamification? In general, gamification is the process of applying game and sports elements to areas that are not games. This includes rewards, challenges, rankings, competition, merit earning, and other elements that stimulate participation and success.
Why gamification is important in corporate communication?
Gamification is a powerful tool for increasing engagement in corporate communication because it encourages participation, interaction, and collaboration. It can be used to promote products or services, raise awareness about a theme, stimulate cooperation among employees, and many other things.
Although gamification can be very useful, it also has its challenges. It's necessary to define clear goals and objectives for the application of gamification, so that it is successful.
How to Use Gamification in Corporate Communication?
There are several ways to use gamification in corporate communication, for example:
Create emissive challenges for employees or customers to perform specific tasks and receive rewards.
To use social media platforms to promote products or services and stimulate user participation.
Create contests and campaigns to promote products or services and increase awareness about a specific topic.
Challenges of Gameification
Gamification is not exempt from challenges. Some of the main difficulties that companies may encounter are:
Clear definition of goals and objectives for the application of gamification.
Data management and feedback for participants to have a clear idea of what's happening.
Encourage everyone's participation and interaction, leaving no one behind.
Conclusion
In summary, gamification is a powerful tool to increase engagement in corporate communication. Although it has its challenges, gamification can be a valuable resource for companies that want to increase participation and interaction with their customers, employees, and investors.